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Branding Business Misleadership

Fabuloso looks good enough to drink

Let’s do a little roleplaying. Pretend you’re a kid. Say, 5 or 6. And you’ve been playing, and you’re thirsty, and mommy has just come back from shopping, so you ask mommy if you can have some grape juice, and she says yes.

So you go to the bag of groceries and find this bottle of Fabuloso. Looks like grape juice. Different brand than Welch’s, but mommy always buys different things depending on what’s on sale that week. You’re pretty sure you’ve heard the word on the label. You think it means really cool.

So you twist open the top… it’s hard, like some caps are, but you get it. And you pour some into your favorite sippy cup. And you only spill a little on the counter and a little more on the floor. And then you drink it… and it burns going down, and you cough, and your tummy feels like it’s going to explode… and then you pass out, vomit, and choke to death on your own vomit, all before mommy finishes unloading the car.

Well, that was fun. Luckily, it was just roleplaying. No 5 year old would ever drink cleaning fluid, right? Especially not when it looks like this…

Fabuloso multipurpose cleaner: brightly colored, fruity smelling, and packaged in bottles that look like soda or sports drinks
Pretty bottles all in a row. Delicioso? No, Fabuloso!

Oops. Yes, my friends, that is a picture I took today of a supermarket shelf full of Fabuloso in all its glory. What beautiful packaging! What clever branding! What a great idea! Let’s make our multi-purpose cleaner look like a sports drink or juice and smell like one too. Cleaning is yucky, but everybody likes Gatorade.

What the heck were they thinking? And by the way, if you don’t think anybody would actually mistake Fabuloso for a sports drink or juice, check out this article in The Roanoke Times from 2006 that cites research by a physicians group that documented 94 cases of accidental ingestion in the first 6 months of that year in Texas alone. According to the article, many of the cases were children under 6 years old.

Perhaps that’s the most amazing thing to me: Fabuloso, which is made in Mexico, has been on the market in the US looking pretty much just like this since 1997, and according to Colgate, meets the standards of the U.S Consumer Product Safety Commission. (To be fair, they added a child-safety cap in September of 2006. And everyone knows how foolproof those are.)

Somebody at Colgate Palmolive made the choice to color bottles of Fabuloso like sodas or juice drinks. Somebody made the choice to package them in plastic bottles that look just like a sports drink. Somebody made the choice to make them smell fruity. And somebody made the choice to name them Fabuloso, which sounds absolutely… delicious.

So can someone please explain to me why didn’t someone else with half a brain and an ounce of common sense try and stop them?